Family Visitor Frequently Asked Questions (FAQs)

Kaleidoscope will remain temporarily closed through at least March 31, 2021 due to the COVID-19 situation.
Can I go into Kaleidoscope without a child?

No.  Kaleidoscope is designed for children with their adults.  Adults must be accompanied by children and children must be accompanied by adults to enter Kaleidoscope.

My child has disabilities. How can he/she participate?
Kaleidoscope welcomes all students with disabilities.  Students with developmental disabilities through age 21 accompanied by an adult are welcome.  Please call ahead so that we can discuss  your student’s circumstances and better accommodate any possible needs. Please call us at 816-274-8301. We are wheelchair accessible, please click here for parking information.

Do I need to make reservations?
Art Sessions are open to the public with free tickets distributed the day of your visit.  These sessions last 50 minutes each and invite children of all ages to enjoy the experience.  Plan to arrive ahead of your session start time to pick up your free tickets. We do not take reservations if you have less than 15 people in your group.  Schools and groups of 15 or more people are required to make reservations.  Any groups of 15 or more who arrive without a reservation, risk not being admitted due to space limitations.

Call 816-274-8301 Monday through Friday, from 9:00-3:30 pm CST, to speak with a Kaleidoscope staff member or make reservations.

How early should we arrive to get tickets to Creative Art Sessions?
Actually, there is no magical time.  In general, we accommodate everyone interested in attending. Late summer, holidays and school breaks create higher interest so we always recommend arriving early.  How early, is up to you.

There are a variety of things to do near Kaleidoscope to pass the time if you have to wait for a session to begin, including the Hallmark Visitors Center, where you can check out their fun interactive Barbie exhibit, the Coterie Theatre, and shopping, eating and regular free exhibits in the Level 1 Showplace at Crown Center.

When are Creative Art Sessions less busy?
If you prefer to visit when we may be less crowded, we suggest visiting in the afternoon on a weekday.  On Saturdays, the bulk of available tickets are set aside for walk-in guests.

May we get tickets before the day of our visit?
No, as part of Kaleidoscope’s effort to reduce our impact on the environment, we reuse our tickets.  Because of that, all tickets are available for that day’s sessions only on the day of your visit.

Where is the best place to park to visit Kaleidoscope?  
More information can be found here.

Do you have birthday party facilities?
You are welcome to bring a group of children to Kaleidoscope to celebrate a birthday, but we do not have a party room for cake-eating or gift-opening. You may want to celebrate in the Crown Center area.

Does Kaleidoscope have lunch facilities?
No. If you would like to eat in the Crown Center area, your options include:

  • Purchasing lunches at any of the Crown Center restaurants.
  • Bringing your own lunches and enjoying them in Lunch Land, located on the third level of Crown Center across from Halls. Exit Kaleidoscope and follow the signs to get to Lunch Land.  Lunch Land is open Monday through Friday from 10 am – 2 pm.  A convenience ramp is available to access Lunch Land.
  • When weather allows, Crown Center has outside eating areas. In addition, the Sheila Kemper Dietrich Park, located at the corner of Gillham and 27th Streets, has playground equipment and an outside eating area.

Why does Hallmark provide Kaleidoscope?
Hallmark, a company whose products are based on creative self-expression, provides Kaleidoscope to children for their own creative self-expression, enrichment and pleasure.

How often do you change your projects or exhibit space?
Children use materials from Hallmark manufacturing to create their art. As certain things run out, we replace them with something new. Many times, available materials will relate to a season or holiday. As far as changing our exhibit space, our staff is constantly finding ways of improving, enhancing, and upgrading our Studio.

How can I retrieve a lost item?
If you think you may have lost something while at Kaleidoscope, please call 816-274-8301. If we have your item, you are welcome to pick it up during office hours.

What about volunteer opportunities?
Kaleidoscope has a force of more than 100 Volunteer Staff Associates, who encourage the children, prepare materials and assist with maintaining the exhibit. We are always looking for dedicated individuals age 14 and over who enjoy working with children. Please e-mail our volunteer coordinator or call 816-274-8301 for more information.

How can I get a job at Kaleidoscope?
Kaleidoscope personnel are hired through the Hallmark Cards, Inc. staffing department. If you would like to learn about job opportunities at Hallmark, please go to